Here is the unbelievable story. My husband and I purchased a Kenmore stackable washer and dryer about 5 years ago. We also purchased a Kenmore stainless steel side by side fridge 5 years ago, Kenmore stainless steel glass top range 2 years ago and Frigidaire stainless steel dishwasher 2 years ago. The first thing to go out was our washing machine. We called a repair person out who wanted around $300 to repair it. That was 6 months ago. Since January 1, 2010 all of our other appliances have broken. Next was the fridge our ice maker stopped working. Not a big deal, but we did enjoy our automatic ice maker. My husband noticed water on the floor and after investigation realized our fridge was also leaking. In fact it had gone unnoticed for sometime and leaked under our new pergo floors. Which of course we had to tear out. Within this week our dishwasher started leaking, our dryer only blows cold air, and now our oven won’t turn on. The range top still works, but our oven and broiler are out. I have contacted Sears, which is where we purchased our items, and they said they would repair our appliances, but that we had to pay a service fee and parts. Can anyone think of anything we can do? It does not feel right for us to repair all of these items as they are top of the line and new. Any help would be very appreciated!
Thank you to all of you for your help! I will start calling Kenmore, Sears, and BBB right away! Like you guys said the squeeky wheel gets oiled! So to speak!
Update:
I just got off the phone with Sears they offered us a flat rate $389.00 for labor and the cost of parts. I still don’t feel this is fair as we did nothing to cause this damage. Am I expecting more than I should?